Buyer GuaranteePlease be aware that all seller's are required to have a card on file when they list. Seller's money is kept in escrow, so no seller has ever been paid off of an incorrect listing. Our customers are grateful for this insurance and guarantee. There is no benefit to a seller selling an invalid ticket or incorrect ticket as they will never see the money if they do, and we will charge their credit card for any replacement tickets we would have to find for our customers. We have never had a customer denied entry, so we have never had to enforce the policy.
The Esteemed Prairie Tickets, Inc. Customer Satisfaction Guarantee:
At Prairie Tickets, we believe every event holds significant value to our customers, more than just the cost of entrance, but a lifelong experience that we hold dear to us. That's why we made it our mission to make every ticket, every order, and every customer's buying experience from the moment you click "purchase" till the moment you step through the venues gate our business. We know these events aren't just about cheering for your favorite artist or athlete, it's about creating moments in our lives that we share with our friends, family, and favorite stars.
We offer a 125% Money Back Guarantee , if:
Your order is accepted by, but not delivered by the seller; Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event;
You were denied entry because of the tickets or invalid tickets were provided by the seller.
And, we offer a 100% Money Back Guarantee, if:
Your event is cancelled entirely with no rescheduled date.(2)
(1) Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.
(2) 100% refund for a cancelled event excludes shipping.